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About us
Get to know us, your trusted return service provider in USA
We're a dedicated team providing revolutionized return recovery service for international brands in USA.
Amazon Certified
We are the world first Amazon Renewed partner being recommended by Amazon through its Service Provider Network to global brands.
Featured
Experienced Team
Our team’s extensive expertise in the refurbishing industry and our direct support from Amazon Renewed team ensure the delivery of top tier solutions.
Client Centric
We put our client’s needs first, focusing on creating impactful, personalized solutions.
Future Focused
We leverage Amazon Renewed standard to deliver future-ready solutions to drive your brand’s growth.
We’re passionate supporters of circular economy, committed to pushing the boundaries of reduce, recycle, and reuse.
We leverage Amazon Renewed standard to deliver impactful solutions tailored to your business needs.
We focus on client satisfaction, collaborative teamwork, and a forward-thinking approach positions us as a trusted partner in your brand awareness journey.
vision
Pave the way for international brands to join circular economy by renewing returns locally in USA.
values
Converting returns from a revenue loss to a profit center.
Create
How we help international businesses with a local refurbishment and resale workflow.
Future
Keep your brand ahead in the transborder e-business era.
Company Profile
Founded in 2012 in Missouri, USA;
Serving the North American and European markets;
Distributed warehouses in Los Angeles, California, and St. Louis, Missouri;
New warehouses to be established in New Jersey, Poland (EU), and the UK in 2025;
Specializing in Amazon certified refurbishment of electronics, computers, and home appliances;
Clients include leading global home appliance and high-tech brands
Credentials
Amazon Renewed Certified Partner;
Amazon service provider network (SPN) certified partner;
Strategic partner of Amazon New Seller Success Program
Member of Amazon Seller Fulfilled Prime (SFP);
Newegg’s exclusive service provider for return refurbishment and resale
Management Team
CEO has 20 years of managing experience in large entities;
VP has 25 years experience in international companies;
Founder and Chief Scientist is a global leading expert in the refurbishment industry;
Middle-level management team has over ten years of experience in related fields;
IT team has 30 years of software development experiences;
Has a unique and proprietary refurbishment and data collection software.
Business Plans Upcoming
New York headquarters and Singapore data center;
Establish five refurbishment-fulfillment centers across the U.S.
--Develop satellite warehouses around each refurbishment-fulfillment center
Set up three international refurbishment factories in the UK, Poland, and Spain;
Global call center services;
Warehouse automation;
Innovative & Expert Team
Customized solutions
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Scalable capacity
Proven expertise
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Industrial standard
Secure systems
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All-inclusive service
Meet the team
We partner with business of all sizes
Company
Startups - Collaborating with innovators to bring their disruptive ideas to life.
SMEs - Assisting small and medium enterprises in scaling their operations.
Corporations - Streamlining processes for large organizations with tailored solutions.
Nonprofits - Enabling nonprofits to increase their impact through effective tech use.
